Refund Policy 

None of the procedures at FEMME Medspa are refundable. Once you complete your purchase a procedure monies received cannot be refunded. After scheduling your appointment you will receive an e-mail invitation to your patient portal. Through the patient portal you will need to sign all of your consent forms prior to your appointment. If you need to reschedule or cancel your appointment you will be able to do so through the patient portal

 

The monetary deposit used to book your appointment is NON REFUNDABLE, and held in your patient wallet for ONE year. Your deposit will be issued into your patient wallet as a gift card that you can use toward your treatments or can be applied towards skincare.​ As a courtesy to our providers and customers at FEMME, you are required to provide a minimum of 48 hours notice should you need to cancel or reschedule an appointment. You will be charged a $100 cancellation fee if an appointment is canceled less than 48 hours in advance or if there is a no-show.

The monetary deposit used to book your appointment is NON REFUNDABLE, and will be held in your patient wallet via the patient portal of ONE year. If the monetary deposit is not used before that time, the deposit will be lost and voided for use. 

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If you have any questions please Contact Us. If you have any questions or concerns related to this Agreement, your account, a Treatment or another User, or anything else regarding our platform or Services, please call us at (919)-492-5546.